PRODUCT OWNER

If you are an experienced product owner or product manager in Healthcare IT who enjoys the challenge of driving mobile technology development and is skilled at managing cross-group workflow with the Engineering team that meets or exceeds customer expectations, we would like to talk to you!

About This Opportunity :

nVoq is seeking qualified candidates for a Product Owner position. This position reports to the SVP of Product and is a virtual position with no RTO expectation.

About Us 

Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, IBM and Starbucks. Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work. 

While we all work hard at nVoq, we also value quality time outside of the office. The Boulder area offers access to unmatched outdoor recreational opportunities – and you’ll find many of your co-workers share interests in racing, biking, skiing and hiking. While many companies talk about healthy culture, we live it – every day. We learn together and we succeed together. We do, we learn, we grow…together. 

nVoq offers a highly scalable voice recognition platform with automations support that speeds up workflow for improved productivity, efficiency and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation, automate workflow, and improved medical documentation. The Company’s solution is HIPAA compliant, and securely converts speech into text in real-time with the highest level of accuracy. 

About This Role 

The Product Owner is responsible for leading the definition and prioritization of nVoq’s mobile product roadmap and requirements (Product Backlog). The Product Owner will be assigned one or more components within the nVoq platform. They will utilize agile values and principles with the Scrum framework to fulfill their responsibilities. Specifically, the Product Owner is responsible for facilitating communication between key stakeholders: customers, business units, and development resources (internal and external) to ensure the right product(s) are being built. They describe “what” should be built and “why it matters,” based on market and customer-specific objectives. They will have a clear understanding of the “value” the product and/or feature provides to the customer. The “how” is achieved in collaboration with the Engineering team.

Of particular importance is a “customer-friendly” presence and service-oriented personality. The candidate should also demonstrate the ability to provide clarity and guidance in a challenging environment.

Occasional travel may be required/desired to industry conferences, regional meetings, or customer sites (2-3 times per year anticipated, 10% overall).

Compensation Philosophy & Target

We want our people to feel valued for the contributions they make and connected to the success of the company. Our compensation includes a competitive salary plus stock options.

Target Salary: $120,000 – $140,000 per year (+/- based on capabilities)

 

Key Responsibilities

  • Collaborate with stakeholders to create and manage product strategy for platform component(s)
  • Create detailed product requirements and prototypes with new user stories and acceptance criteria
  • Ensure Product Backlog is reviewed continuously, includes customer feedback, and represents the most valuable items for delivery
  • Align release plans to ensure alignment with backlogs and overall organizational strategy
  • Manage product feedback loop with key stakeholders, internal and external
  • Communicate regular feedback requests
  • Manage expectations towards realistic timetables and deliverables
  • Facilitate sprint planning and backlog refinement
  • Collaborate with user experience design team on software designs and end user testing with key stakeholders
  • Monitor technical research and news portals for industry trends and competitive developments
  • Actively maintain subject knowledge and participate in relevant trade events to stay updated with industry trends and advancements
  • Support content development for go-to-market activities including webpage and marketing collateral, new feature announcements, blogs, and other communication relating to your assigned component(s)

Skill Requirements:

  • 10 years’ Experience as a Product Owner or in Product Management, ideally within a SaaS Healthcare ISV (Independent Software Vendor) and/or a mobile applications vendor serving the Healthcare industry
  • 6+ years’ experience working in an Agile/Scrum work environment
  • Competency in product owner tools and basic office programs such as Version One, GitHub, GitLab, Confluence, MS Project, SharePoint, MS Office.
  • Excellent English oral and written communication skills
  • Ability to clearly communicate complex concepts in written and verbal exchange
  • Understand relevant business drivers, future customer needs, and competitive challenges
  • Prioritize decisions and make smart trade-offs for team execution
  • Demonstrate responsibility and a drive for results
  • Effectively manage conflict between individuals and teams
  • Work in a virtual environment with remote team members and stakeholders
  • Work with diverse internal and external stakeholders, with an emphasis on empathy, professionalism, and diplomacy
  • Establish personal and team priorities, adhere to deadlines to meet goals, and adapt to schedule changes

What particulars skills and experience can set you apart:

  • SaaS, APIs, speech recognition, AI (Artificial Intelligence) prompts and parameters experience.
  • Scrum Product Owner Certification
  • Experience in mobile app development for iOS and Android platforms that leads to a commercialized product.
  • Experience in developing/supporting/integration with commonly used software solutions for post-acute care (ex. HCHB, MatrixCare, NetSmart, Axxess, KanTime, WellSky, others)
  • Understanding of healthcare interoperability and standards (HL7, FHIR, IHE, 360X, C-CDA)

About Your Benefits

We offer a comprehensive benefits package commensurate with experience that includes group medical, dental, and vision insurances; paid vacation and holidays, stock options, 401(k) plan, remote work with no return to office expectation.

Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Product Owner” in the subject line of your email. Deadline to apply is August 15, 2024.

nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

DATA ENGINEER

If you are a purpose driven data engineer and would like to positively impact the lives of millions via better healthcare, we want to talk with you! 

About This Opportunity :

nVoq is seeking qualified candidates for a Data Engineer position. This candidate will work closely with a team of developers (primarily located in Boulder, CO), product owners, and QA engineers to develop new and improve existing SaaS products, so our customers are delighted! The position can either be on site or remote. 

About Us 

Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, IBM and Starbucks. Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work. 

While we all work hard at nVoq, we also value quality time outside of the office. The Boulder area offers access to unmatched outdoor recreational opportunities – and you’ll find many of your co-workers share interests in racing, biking, skiing and hiking. While many companies talk about healthy culture, we live it – every day. We learn together and we succeed together. We do, we learn, we grow…together. 

nVoq offers a highly scalable voice recognition platform with automations support that speeds up workflow for improved productivity, efficiency and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation, automate workflow, and improved medical documentation. The Company’s solution is HIPAA compliant, and securely converts speech into text in real-time with the highest level of accuracy. 

About This Role 

To help healthcare providers focus on delivering the best patient care possible, you will develop and enhance data solutions and the elements that support applications and analytics running on a variety of platforms. These applications allow Health Care professionals to reduce the time spent entering information into their system of record so that patients are getting the best possible care regardless of where it takes place. 

 

About Your Opportunities (ie. “You will…”) 

  • Design and develop logical and physical data models 
  • Optimize performance and management of data stores and integration 
  • Perform and automate operations tasks 
  • Operationalize data and analytics for various needs 
  • Manage and enhance resiliency of data systems 
  • Work with agile teams to develop software and processes to iterate improvements 
  • Maintain fast-growing data to improve service delivery and scalability 
  • Learn new technologies to optimize data storage and retrieval for voice/speech/audio applications 
  • Collaborate with team members to design, develop, and implement software releases 
  • Deliver quality software and solutions on time 
  • Improve healthcare for millions 

About Your Abilities (Required) (ie. “You can…”) 

  • Design and develop logical and physical data models 
  • Monitor and improve performance of databases and cloud data services 
  • Write, run, and debug data cleansing, testing, migration, and maintenance software 
  • Identify, design, propose, and implement improvements  
  • Integrate, wrangle and maintain data with SQL/MySQL and cloud solutions such as Amazon Aurora and Snowflake 
  • Manage and enhance resiliency of data systems 
  • Catalog data elements, processes and lineage 
  • Work on Windows, Linux, or any other platform involved in service delivery 
  • Enjoy and seek out learning new technologies quickly 
  • Juggle multiple projects effectively 
  • Communicate effectively and build interpersonal relationships 

About What Might Set You Apart (Not Required) 

  • Proven ability working with AWS and SaaS deployments 
  • Apply tools and best practices for large unstructured data and high transaction volume 
  • Well-developed mental model of distributed data management 
  • Bachelors or Masters degree in related field 

About Your Benefits 

We offer a comprehensive benefits package commensurate with experience that includes: Group medical, dental and vision, paid vacation and holidays, stock options, and 401(k) plan.  

Compensation Philosophy & Target 

We want our people to feel valued for the contributions they bring and connected to the success of the company. As a result, for most roles we target market mid-point for salary after the first year. For new employees, we adjust for estimated capabilities and projected contributions as well as include an equity grant allowing employees to invest in the Company at a significant discount via Employee Stock Options. 

We regularly conduct thorough market research based on a variety of factors to establish a competitive mid-point for each role and adjust accordingly. This role is base comp + full benefits  

Target Base Salary: $100,000-$120,000/year

To Apply 

Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Data Engineer” in the subject line of your email. Please apply by July 31, 2024.

nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   

SUMMER INTERN – RESEARCH AND DEVELOPMENT

About this Opportunity

nVoq is seeking candidates for its 2024 Summer Intern Program.  This takes place at nVoq’s Boulder, Colorado office or remote, and involves Interns working side by side with Engineers, prototyping new ideas and solving real problems.

Company Overview:

nVoq Incorporated is a leading provider of SaaS speech recognition technology to the Healthcare industry, with a strategic focus on the in-home healthcare care segment. Since our inception in 2000, we have been headquartered in Boulder, CO and now offer the flexibility of a US-based remote work environment without return to office (RTO) requirements. Our innovative technology is offered through client solutions directly to large enterprise customers in collaboration with major EHR vendors or integrated with EHR or other ISV solutions via Application Programming Interfaces (API).

Job Summary:

Our interns work closely with technical staff to solve real technical problems using the latest tools and research.  They participate in project meetings, code reviews, and presentations as well as write code. As an nVoq Summer Intern you will work on a real project – not busy work. You will receive mentoring from the nVoq team and learn about the software development industry while digging into the latest research. We're a small company, so you'll see everything that goes into creating a software product.

About Your Responsibilities:

Interns will work closely with nVoq technical staff on projects that may involve any of the following:

  • Programming in any of C++, Java, or Python
  • Designing, training, and testing neural networks for speech recognition and audio processing
  • Using our version control system to maintain project code
  • Participation in Agile/Scrum
  • Setting up projects in Eclipse, our IDE of choice
  • Periodic presentation of project status and results

Qualifications

  • Currently pursuing BS, MS or PhD in mathematics, computer science, computational linguistics, engineering, or a related technical field
  • Experience with Windows and Linux
  • Programming experience with languages such as Java, Python, and C++

What Could Set You Apart (Not Required)

  • Experience building and training neural networks or other machine learning models using tools such as TensorFlow, PyTorch, Scikit-learn or similar
  • Speech recognition experience
  • Natural language processing experience

Compensation and Benefits

Estimated hourly rate is $25-$35, for the summer session, depending on experience and education.

To Apply

Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Summer Intern 2024” in the subject line of your email.

nVoq is an Equal Opportunity Employer (EOE).


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