nVoq is a fully cloud-based solution, with no need for on-premises installation. The platform supports virtual desktops (VDI), single sign-on (SSO), and mobile device management (MDM) for easy deployment across desktops or tablets. Designed for rapid scaling, new users can be added in seconds through centralized provisioning. Many organizations go live within 30 days after setup and staff training with minimal IT effort.

Yes. The solution is EHR-agnostic, functioning as an overlay with major systems such as PointCare, Axxess, KanTime, MatrixCare, Epic, and others. Clinicians can dictate directly into any application that accepts text input, via desktop, mobile, or virtual desktop environments.

Security is foundational:

• SOC 2 Type II certified, with annual independent audits covering security, availability, confidentiality, and privacy. HIPAA compliance is built into the framework.
• Encryption applied both to data at rest and in transit (TLS), alongside MFA, intrusion prevention/detection, and web application firewalls.
• High-availability infrastructure with redundant data centers, load balancing, and automated failover enables consistent uptime.
• Backups and disaster recovery include multi-tiered backups, off-site encryption, and regular testing.

Clients benefit from a dedicated support team throughout the deployment lifecycle and beyond. The platform features remote usage monitoring and a status page with real-time notifications. Training and technical guidance are provided.

Clinicians report saving up to 33 percent of documentation time. In one case, an organization documented start-of-care visits 30 minutes faster. Reduced denials and faster reimbursement cycles improve downstream revenue integrity.