Documentation burden is growing, and generic AI tools aren’t solving it. Too many solutions on the market aren’t designed for healthcare’s unique workflows, leaving clinicians frustrated and fatigued.
In our presentation, Innovating for Today and Tomorrow: Enhancing Clinician Workflows with nVoq’s AI-Powered Solutions, we explored what makes a documentation tool effective: purpose-built solutions designed for the realities of home health and hospice. If you couldn’t attend, here’s what you need to know.
Built for the Realities of Home-Based Care
The presentation, moderated by nVoq’s Chief Revenue Officer Dawn Iddings, opened with a clear message: Not all AI is created equal and not all is built for healthcare.
In contrast to general-purpose tools repurposed for healthcare, nVoq’s platform has been built over the past decade for the complexities of home health, hospice, and palliative care documentation.
As Chad Hiner, SVP of Product, explained, nVoq’s solutions were developed hand-in-hand with agencies and clinicians to address practical challenges:
- Complex EHR environments: Many leading EHRs lack APIs for direct data entry into structured fields. nVoq solved this by developing a proprietary keyboard that allows clinicians to dictate directly into any EHR field on any device, whether iOS, Android, or Windows.
- Evolving beyond dictation: While speech recognition improves efficiency, agencies needed more support for documentation to meet compliance and quality standards. That led to the development of Note Assist, a real-time analysis tool that prompts clinicians on what to include in their notes.
- Back-office gains: Agencies sought ways to help QA teams support audit readiness. nVoq responded with tools to help back-office staff audit documentation before billing, protecting both revenue and quality.
The result is a comprehensive voice-first documentation platform, designed to meet clinicians where they are and adapt to any encounter type – from hospice admissions to routine home health visits.
Introducing nVoq Voice Assistant: The Next Step in AI-Powered Documentation
The presentation highlighted what’s next: nVoq Voice Assistant, a next-generation ambient AI tool designed to further reduce documentation burden, while maintaining clinician control.
Where other solutions may “black-box” documentation by capturing conversations and sending them for transcription offshore, nVoq’s Voice Assistant is fully transparent.
Voice Assistant:
- Listens and supports clinician-patient conversations in real time
- Surfaces inferred answers to questions such as OASIS assessments
- Keeps clinicians in control by allowing them to review, edit, and approve before anything populates the EHR
By doing this, Voice Assistant supports trust, accuracy, and audit readiness while preserving the patient-clinician interaction.
Real-World Results
During the session, Jason Banks, VP of Business Development, shared data showing how nVoq’s platform is already transforming documentation:
- Over 50,000 home visits supported every day
- 10 million words dictated per day, saving an estimated 100+ workdays every 24 hours
- Agencies like St. Croix Hospice report 31 minutes saved per day per clinician
- Amedisys saw a 15% improvement in hospice CTI accuracy in just nine months
These measurable outcomes demonstrate that AI-powered documentation is about more than just efficiency; it’s about protecting revenue, reducing burnout, and improving care.
Designed for Every Clinician, Visit, and Workflow
One of the most common questions during the presentation was about compatibility and nVoq’s answer is clear.
nVoq works wherever clinicians document – any device, any EHR, any care setting.
Whether documenting at the bedside, in the car, or form a clinician’s home, nVoq offers immediate value with no heavy IT lift. Capabilities like Intelligent Formatting and Note Assist can be adopted independently or together, and all functionality is available to agencies, clinicians, and even software vendors looking to embed these capabilities in their solutions.
Ready to explore how nVoq can help your agency?
nVoq’s team is eager to learn about your documentation challenges and show how our solutions can help you reduce after-hours charting, improve note quality, and enhance clinician satisfaction.
Speak to an Expert