Frequently Asked Questions
nVoq, Inc. is a Boulder, Colorado-based healthcare technology company that provides AI-powered, voice-enabled clinical documentation solutions purpose-built for home health, hospice, and other post-acute care settings. With more than a decade of experience in healthcare speech recognition, nVoq helps care organizations reduce administrative burden, improve documentation accuracy, and support clinician well-being.
nVoq addresses the documentation burden that pulls clinicians away from patient care. Agencies report faster charting, reduced burnout, more accurate and compliant notes, and stronger revenue protection through better-quality records.
nVoq offers a single product, nVoq Voice, available in three subscription levels: Premium, Performance, and Performance+. Each level adds capability as documentation needs increase in complexity. All levels are powered by ClinicalCore AI™, nVoq’s AI engine built specifically for clinical accuracy in home health and hospice settings.
nVoq Voice comes in three levels. Premium delivers structured clinical notes from voice dictation, accurate documentation without changing how clinicians work. Performance adds hands-free conversational capture, turning patient visit conversations into automated note summaries. Performance+ (coming soon) adds structured form completion, including OASIS auto-population, for organizations where compliance and audit readiness are top priorities. All three levels are powered by ClinicalCore AI™.
ClinicalCore AI™ is nVoq’s proprietary AI engine designed with human-in-the-loop oversight and refined over more than a decade of real-world clinical use. Unlike general-purpose large language models, ClinicalCore AI™ was developed using the language, terminology, and documentation requirements specific to home health, hospice, and post-acute care. It applies clinician-informed structure and intent to every note, supporting defensible documentation and governance alignment across all nVoq Voice subscription levels.
nVoq Voice follows a four-step workflow. It captures voice input from clinician dictation or clinician-patient conversation. It composes that input into structured, formatted clinical content. It checks documentation for completeness against clinical standards to reduce rework and audit exposure. Finally, it completes the process by securely and accurately delivering finished documentation into the EHR.
Depending on the subscription level, nVoq Voice can produce three types of outputs: clinical notes (complete, quality-formatted documentation from clinician dictation), conversation summaries (ambient documentation generated from natural clinician-patient conversations), and, coming soon, structured form completion (automated data extraction for OASIS and other complex clinical forms).
nVoq works with major EHR platforms used in post-acute care. The platform is designed as an overlay and will work across leading EHRs without costly integrations or disruptive implementation fees. Contact nVoq to confirm compatibility with your specific system.
Yes. nVoq is built on a HIPAA-aligned architecture with rigorous data protection standards. The platform uses zero-retention technology, meaning patient data is not stored after processing. This approach is designed to protect patient privacy while maintaining the accuracy and governance standards clinical teams depend on.
Unlike general-purpose AI tools or EHR-native tools, nVoq Voice is powered by ClinicalCore AI™, purpose-built for the terminology, workflows, and regulatory requirements of home health, hospice, and palliative care. Refined over more than 10 years of real-world clinical use, it offers domain depth newer tools can’t match. nVoq is deployable today with proven clinical workflows, governance transparency, and compliance built in – not promised on a future roadmap.
Yes. nVoq Voice Performance+ will support structured, comprehensive assessment and OASIS form auto-population, designed for organizations where compliance, accuracy, and consistency are non-negotiable. nVoq’s platform is built to scale across documentation types, visit types, and clinical roles – not just a single form or service line.
nVoq Voice is used across the care team, including nurses, physicians, therapists, and other clinicians who document patient visits. It is also valuable for QA teams that need consistent, audit-ready documentation and for clinical operations leaders focused on reducing the documentation backlog, protecting revenue, and supporting clinician retention.
nVoq is designed for fast time-to-value. The platform works across major EHRs without requiring costly, disruptive integrations. Deployment timelines vary by organization size and EHR environment. Contact nVoq to discuss your specific situation.
Agencies using nVoq have reported measurable improvements in documentation speed, clinician satisfaction, and revenue protection. Organizations, including Amedisys and St. Croix Hospice, have noted that accurate, complete documentation at the point of care reduces rework and downstream billing delays, leading to faster claim submission, stronger revenue protection, and improved clinician satisfaction among nursing and physician staff.
Visit nVoq.com to explore resources, read case studies, and connect with the nVoq team. You can request a demo to discuss your agency’s documentation challenges, compliance requirements, and workflow needs to see how nVoq Voice can help.
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