About This Position

nVoq is seeking a Clinical Enablement Specialist who can translate complex healthcare technology into practical, engaging learning experiences for customers, partners, and internal teams. This role combines strong product knowledge with an understanding of clinical workflows to help customers and partners effectively implement, use, and realize value from nVoq solutions.

Reporting to the Director of Customer and Partner Enablement, this position develops scalable onboarding, training, product documentation, demonstrations, and adoption programs. The Clinical Enablement Specialist works across Product, Commercial, Engineering, IT, Customer Success, and Clinical teams to ensure enablement resources remain accurate, relevant, and aligned with evolving product capabilities and customer needs.

Success in the first year will include establishing scalable self-service resources, improving onboarding consistency and time-to-value, strengthening readiness for new product capabilities, and increasing engagement with training content and key product features.

About Us

Founded in 2000, nVoq combines the energy and innovation of an entrepreneurial company with experienced leadership and established business practices. Our leadership team brings more than 150 years of combined experience from organizations including Microsoft, Starbucks, Cerner, Garmin, and Netsmart. Founder and CEO Charles Corfield has a strong track record of entrepreneurial success and is committed to building a company where people can do great work.

nVoq offers a scalable voice recognition and workflow automation platform designed to help healthcare professionals improve productivity, efficiency, and documentation quality. Our software-as-a-service (SaaS) platform reduces time spent at the keyboard by enabling users to capture dictation through speech and automate key workflows. nVoq's HIPAA-compliant solution securely converts speech to text in real time, helping healthcare organizations streamline documentation and support more efficient workflows.

Essential Functions

• Develop and execute scalable, automation-first onboarding, training, enablement, and product adoption programs for customers and partners.
• Build and maintain a centralized, self-service knowledge hub that includes training videos, product documentation, reference guides, demonstrations, interactive learning resources, and internal enablement playbooks.
• Maintain deep knowledge of nVoq products, features, integrations, releases, and applicable clinical workflows, and provide backup support through Freshdesk as needed.
• Prepare and deliver product demonstrations for prospective and existing customers, partners, and internal stakeholders, tailoring presentations to clinical workflows, operational requirements, and audience needs.
• Partner with customer-facing and cross-functional teams to respond to enablement needs and ensure training materials, product information, demonstrations, and messaging accurately reflect current capabilities, releases, and go-to-market priorities.
• Translate complex product functionality and technical concepts—including speech recognition, ambient AI, and AI-assisted clinical documentation—into clear, practical guidance for clinicians, administrators, partners, and other stakeholders.
• Support sales and business development activities by preparing product presentations, demonstrations, reference materials, and other resources that communicate product capabilities and customer value.
• Develop post-onboarding education and readiness initiatives that address knowledge gaps, reinforce effective product use, and prepare customers and partners for mobile experiences, integrations, AI-enabled workflows, and other new capabilities.
• Gather and communicate customer and partner feedback to identify opportunities to improve product usability, onboarding, training effectiveness, and adoption.
• Track and report readiness and adoption measures, including onboarding completion, time-to-value, feature adoption, and training content engagement, and use results to continuously improve enablement programs.
• Coordinate multiple enablement initiatives in collaboration with the Director of Customer and Partner Enablement and other cross-functional stakeholders.
• Perform other related duties as required.

Required Qualifications

• Five or more years of experience in product enablement, customer education, clinical technology training, partner readiness, or a related field, including demonstrated ownership of programs or initiatives.
• Experience developing and delivering onboarding, training, product adoption, or enablement programs within SaaS, healthcare technology, or another complex technology environment.
• Experience presenting and demonstrating software products to customers, partners, and internal stakeholders.
• Ability to translate technical functionality into practical customer, operational, and clinical applications.
• Understanding of customer journeys, partner lifecycle management, product adoption, and customer success principles.
• Excellent written and verbal communication, presentation, project coordination, and cross-functional collaboration skills.
• Demonstrated ability to manage competing priorities and deliver accurate, timely, high-quality resources.

Preferred Qualifications

• Experience with customer success and adoption platforms, such as Gainsight, and familiarity with content management, automation, and reporting tools.
• Familiarity with clinical workflows in post-acute care, including Home Health, Hospice, or Behavioral Health.
• Experience supporting mobile-first product experiences, with working knowledge of iOS, Android, and Windows devices.
• Exposure to speech recognition, ambient AI, natural language processing, or AI-assisted clinical documentation solutions.
• Experience supporting products integrated with major EHRs or clinical platforms, such as HCHB, MatrixCare, or Axxess.

Working Requirements

Full time, 40 hours per week. This is a remote position. The position involves frequent use of computers and digital tools for content development, virtual meetings, product demonstrations, collaboration, and reporting. The employee must be able to perform the essential functions of the position, including communicating virtually, operating standard computer equipment, and working for extended periods at a computer, with or without reasonable accommodation.

Compensation

Target Base Salary Range: $120,000–$150,000

Travel Requirements

This is a remote position; however, occasional travel may be required.

About Our Benefits

We offer a comprehensive benefits package that includes: Group medical, dental and vision plans, generous paid vacation, sick and holidays, employee stock options, and a 401(k) plan.

To Apply

Interested candidates are invited to submit their resume to jobs@nvoq.com. Please reference “Clinical Enablement Specialist” in the subject line of your email by November 30, 2026.

nVoq provides reasonable accommodations to qualified applicants with disabilities and for other needs protected by applicable law. If you need a reasonable accommodation to participate in the application or interview process, please contact jobs@nvoq.com.

nVoq is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, creed, national origin, ancestry, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law.

About This Position

nVoq is seeking an Account Executive to drive new customer growth within the hospice and home health market. Your primary focus will be hospice and combined home health and hospice organizations with annual revenue between $5 million and $50 million.

In this role, you will own the sales process from discovery through close, including leading customer conversations and product demonstrations, developing opportunities around nVoq’s current solutions, and partnering with our product and clinical teams to address customer needs and move opportunities forward.

This role reports to the President and COO and is a remote position open to candidates located in the United States

About Us 

Founded in 2000, nVoq combines the energy and innovation of an entrepreneurial company with experienced leadership and established business practices. Our leadership team brings more than 150 years of combined experience from organizations including Microsoft, Starbucks, Cerner, Garmin, and Netsmart. Founder and CEO Charles Corfield has a strong track record of entrepreneurial success and is committed to building a company where people can do great work.

nVoq offers a scalable voice recognition and workflow automation platform designed to help healthcare professionals improve productivity, efficiency, and documentation quality. Our software-as-a-service (SaaS) platform reduces time spent at the keyboard by enabling users to capture dictation through speech and automate key workflows. nVoq's HIPAA-compliant solution securely converts speech to text in real time, helping healthcare organizations streamline documentation and support more efficient workflows.

Key Responsibilities:

• Qualify prospective customers based on organizational size, business needs, readiness to adopt, and key stakeholders, while proactively identifying and engaging additional contacts throughout the sales process.
• Lead consultative discovery to understand customer workflows, documentation challenges, and opportunities to demonstrate measurable value, such as reducing documentation time, after-hours charting, or claim denials.
• Lead product demonstrations and respond to customer questions, partnering with product and other subject matter experts when deeper technical or product expertise is needed.
• Collaborate with product, clinical, and leadership teams to engage key decision-makers, including clinical operations leaders, medical directors, quality teams, IT stakeholders, and executive sponsors.
• Lead customer trials from planning through completion by establishing key stakeholders, baseline measures, defined success criteria, customer commitments, and technical requirements.
• Partner with customers to evaluate trial results, identify opportunities for broader adoption, and support progression through the sales process.
• Maintain accurate and timely opportunity, activity, and win/loss information in HubSpot, including key outcomes, notes, and lead sources.
• Other duties as assigned.

Required Qualifications

• Three (3) or more years of software sales experience, including demonstrated success developing and closing new business opportunities.
• Experience selling to home health, hospice, post-acute care, or related healthcare organizations.
• Demonstrated experience leading product demonstrations, addressing customer questions, and navigating objections throughout the sales process.
• Experience independently building and managing a sales pipeline, ideally within a smaller or growth-oriented organization.
• Ability to effectively position evolving technology solutions while setting clear and realistic customer expectations.
• Strong communication, presentation, relationship-building, and consultative selling skills.
• Ability to travel as business needs require.

Preferred Qualifications

• Experience selling technology solutions to clinical, operational, and executive healthcare stakeholders.
• Experience demonstrating measurable customer value using data, benchmarks, pilots, trials, case studies, or similar proof points.
• Familiarity with addressing AI governance, data privacy, security, and related technology considerations during the sales process.
• Experience selling SaaS, AI-enabled, clinical documentation, or workflow automation solutions within healthcare.

Compensation Philosophy & Target

We regularly conduct thorough market research based on a variety of factors to establish a competitive base salary structure for each role and adjust accordingly. This role is base salary plus commission, with full benefits including employee stock options (4 year vesting).

Target Base salary range: $125,000-$150,000 annually
Target commission: $125,000 at 100% quota
Target OTE: $250,000-$265,000 depending on base

About Our Benefits

We offer a comprehensive benefits package that includes: Group medical, dental and vision plans, generous paid vacation, sick time and holidays, employee stock options, and a 401(k) plan.

To Apply

Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Account Executive, New Business” in the subject line of your email.

nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.