ON-DEMAND WEBINAR

Your clinicians are burning out. AI documentation is part of the answer if you deploy it right.

Carrie Koenig headshotCarrie Koenig, VP of Patient Experience at MedStar Health Home Care, shares what she learned rolling out AI documentation tools across 20,000+ patients; what drove adoption, what created accountability risk, and what she’d do differently.

What you'll learn

Why documentation burden is a retention crisis, not just a time problem

How to build accountability into the AI layer from day one

When ambient capture works, and when dictation works better

A pilot design that surfaces real friction, not just enthusiasm

How to make AI part of orientation, so adoption is never optional