SayIt Blog

SayIt has proven to be effective in many settings. This blog explores both current use and the future direction of this innovative solution.

Building World-Class Call Centers through Technology

by Edward Basquez
April 10, 2012

Today’s contact center executives are focusing on improving customer satisfaction, building quality work/life environments and improving the overall call center efficiency. They are doing this with the use of real-time speech recognition technology, preferably in the cloud. They are using SayIt™ from nVoq.

Agents are very excited about the SayIt technology as it saves them from typing millions of keystrokes a year. It is not uncommon for agents to achieve 120 wpm when using SayIt, not to mention the ergonomic advantages.

The Daily Balancing Act for Nurses: Paperwork vs. Patient Care

by Lynette Jones
March 20, 2012

Nurses today are expected to capture a tremendous amount of information during each shift, whether working on a hospital floor or in other clinical and residential settings. While much of this data needs to be formally recorded in the patient’s E.M.R, there are also general observations of interest to incoming staff covering the same patients. Using a pocket notebook, “sticky notes” or oral communication to transmit this information is a regular practice among the nursing community. With escalating reporting requirements, it’s estimated that nurses are spending 25-30% or more of their daily shift on documentation – reducing the time they can spend on patient care.

Why Become a SayIt Reseller

by Matt Tillman
March 6, 2012

 

Are you looking for a great way to differentiate your products and capabilities in the health care space?

Are your customers asking for innovative solutions that drive EHR adoption and data entry efficiency?

Would you like to add a new recurring revenue stream to your income statement?

Would you like to work with a partner who is not actively competing with you in the marketplace?

If you answered yes to any or all of these questions, read on to learn more about how SayIt can drive value for your business.

Pages

©2009 – 2012 nVoq Inc.