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blankSayIt 30 Day Free Trial
Take the first step to working at the speed of speech. Sign up for a free trial of SayIt today.
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We customize the trial to your call center. It’s hosted on our servers and easy to set up. We provide support and coaching every step of the way. So at the end of 30 days, you’ll have a clear picture of how SayIt can help your agents work faster and more accurately.
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         •     Validate your computers, telephony, and software to support SayIt
         •     Identify metrics for success
         •     Identify added software or hardware to support a trial
         •     Provide assessment results

Implement
         •     Work with site IT/Telephony administrators to deploy software/hardware
         •     Create custom vocabulary, profile samples and quick notes
         •     Manage company and user accounts

Train and Coach
         •     Provide training materials, tip sheets and an agent incentive program
         •     Train team leads and agents
         •     Provide one-on-one coaching for each agent

Launch Trial
         •     Continue one-on-one agent coaching
         •     Monitor audio and transcription results
         •     Implement additional vocabulary and quick notes if needed
         •     Refine agent profiles and validate transcription accuracy
         •     Work with leads to provide metric reports
         •     Work with you to track progress

Evaluate
         •     Validate metrics and ROI
         •     Present final results of your SayIt trial
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